Refund Policy 

Your satisfaction is important to us. If you’re not happy with your purchase, here’s how we handle refunds: 

Eligibility: 

• Returns must be initiated within 14 days of delivery. 

• Products must be in unused condition with all original packaging and accessories. 

Non-Refundable Items: 

• SIM cards once activated 

• Services or plans that have been used 

• Items marked as final sale 

Process: 

1. Contact our support team at support@bluenilemobile.com with your order number. 

1. Our team will provide return instructions. 

1. Refunds are issued to the original payment method within 5–7 business days after return approval. 

Shipping Costs: 
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.